Zoom future
In order to remain profitable going ahead, Zoom says it's now seeking to set its sights on bigger, enterprise prospects.“In fiscal year 2023, we delivered strong results...along with increased profitability and operating cash flow growth as our global customer base continued to grow and find new use cases for our broadening communications platform,” mentioned Zoom founder and CEO, Eric S. Yuan. “Looking forward, we are addressing a large opportunity as we expect customers will continue to transform how they work and engage with their customers. It is apparent that businesses want a full communications platform that is integrated, secure, and easy to use. We are proud to lead the charge of the digital transformation for communications.”After seeing an enormous fee of development throughout the pandemic, many have questioned how Zoom can keep related and worthwhile because the return to the workplace continues.However the corporate has remained bullish, saying it may play an necessary function within the post-pandemic world by means of serving to facilitate and encourage hybrid working as workers look to separate their time between the workplace and a more snug house surroundings.It has additionally been testing the waters in a number of new areas and industries, together with the launch of Zoom Contact Center, a customer support platform that lets firms shortly work together with prospects.