Xiaomi Service+ App Launched, Lets Users Book Repairs, Check Warranty Information, Live Chat, More

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Xiaomi India launched its Xiaomi Service+ app on Thursday, to successfully handle the service and help necessities of consumers within the nation. Customers will have the ability to get their telephones repaired, or get help over dwell chat and verify worth quotations. The app will characteristic AI chatbots in addition to dwell agent chats. According to Xiaomi, the app can even permit customers to e book set up and demos for units, along with restore requests. The app can be out there on Google Play and works with the corporate’s service centres in India.
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The Chinese producer introduced the launch of the Xiaomi Service+ app on Twitter on Thursday, referring to it as a one-stop answer for service requests with around the clock buyer help. Users can even have the ability to verify guarantee data for his or her Xiaomi units, find close by service centres, and discover out the costs of spare elements for his or her units, in accordance with the corporate.

Once customers signal into the Xiaomi Service+ app, they’ll add their Xiaomi units which are then listed beneath the My Devices tab together with their buy date. The itemizing for the app on Google Play reveals units like Mi Beard Trimmer, Mi TV, Mi AirPOP masks, a USB cable, alongside the corporate’s smartphones. Users may entry the My Requests tab to entry help tickets for restore and set up. These are displayed beneath ‘Active’ and ‘Completed’ sections and shows the date that the request was made and the token quantity.

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Xiaomi Service+ is now out there for download on the Play Store for Android smartphones, and is printed beneath the developer identify “mismart tech”. According to the app’s itemizing on the shop, the app additionally permits customers to get help by chatting with a bot, which customers can reply to by tapping prompts. Users may dwell chat with a customer support assistant, in accordance with the corporate, and the choice to get help over chat is offered 24×7 in accordance with the corporate.

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As a author on know-how with Gadgets 360, David Delima is fascinated by open-source know-how, cybersecurity, client privateness, and likes to learn and write about how the Internet works. David might be contacted by way of e mail at, in addition to on Twitter at @DxDavey. 
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