Skoda Auto Plans to Set Up 30 'Compact Workshops' Pan-India by This Year

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Mumbai, Sep 13: European automotive maker Skoda Auto on Monday introduced its plans to arrange 30 'compact workshops' pan-India by this 12 months for offering periodic upkeep and servicing necessities to its prospects within the home market.

Skoda Auto India may also begin operations in some new markets with this service-first idea of compact workshops, which can cater to present and potential prospects in new and rising markets, the corporate mentioned in a launch. Mercedes-Maybach GLS 600 SUV: Top 5 Things To Know.

The firm at the moment has over 170 buyer touchpoints together with gross sales and after-sales amenities throughout over 100 cities pan-India

"Along with growing our volumes, enhancing the customer experience and our journey of customer-centricity is pivotal to our success in India. We have already introduced several initiatives on this front, and I am happy to announce the start of 'Skoda compact workshops," mentioned Zac Hollis, model director at Skoda Auto India.

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Skoda's goal is to cater to the rising buyer base and make sure that they've a seamless expertise with the model, he mentioned.

"2021 is marked as the year of growth for the Skoda brand in India. With the launch of Kushaq (B segment SUV), there is a substantial growth in our volumes and despite the challenging environment, we have managed to have a really successful launch," Hollis added.

These compact workshops shall be able to catering to periodic upkeep providers and basic repairs, the automotive maker mentioned, including, a few of the servicing capabilities embrace inspection providers, alternative of coolant, brake oil, automated transmission fluid (ATF) and brake disc or pad alternative, amongst others.

Besides, prospects can even avail different minor repairs comparable to alternative of bulbs, wiper blades, automotive detailing and equipment fitment, amongst others, which do not require specialised instruments, it mentioned.

The main jobs as per buyer request shall be carried out on the predominant workshop, thus offering buyer comfort and attain, Skoda mentioned.