If there's one factor that is outlined the distributed work expertise throughout Covid greater than the rest, it is video conferences. As we adjusted to a very distant office, many people turned to collaboration instruments to maintain us related throughout the pandemic — and of these, Microsoft Teams has persistently been among the many most prolific, with 145 million each day energetic customers as of April 2021.
As many companies have found, nevertheless, collaboration software program by itself is not fairly sufficient. Leveraging distributed work to its fullest potential requires a reimagining of processes and techniques. In many circumstances, meaning migrating from outdated infrastructure to new.
Your enterprise cellphone system (often known as Private Branch Exchange/PBX) is likely one of the clearest candidates for this migration. Traditional PBX is ill-suited for a world outlined by mobility, flexibility, and telecommuting. The downside is that despite the fact that enterprise PBX would possibly leverage new know-how like Voice over IP, automated name dealing with, and video calling, it is in the end nonetheless anchored to a single location — the workplace.
A Cloud PBX system doesn't undergo from this shortcoming. Because it is Internet-based, cloud PBX is less complicated to each handle and scale, requiring no bodily cupboard space, much less capital funding, and decrease overhead. What's extra, cloud PBX techniques may be accessed and managed from just about any gadget, whereas additionally supporting the rollout of extra refined options and performance.
In quick, cloud cellphone platforms are roughly an ideal match for distributed work.
But they will at all times be higher. Prior to Covid, enterprise customers already felt overwhelmed by the variety of apps and platforms with which they have been made to contend. The deployment of latest options throughout the pandemic has solely exacerbated the issue.
Collaboration, in any case, is at all times most helpful when it is seamless. Productivity is at all times at its highest when somebody would not need to interrupt their workflow by leaping between a number of instruments. Migration, in different phrases, is barely step one in direction of supporting a distant office.
Equally vital is integration. The extra techniques and instruments you may bake right into a unified platform, the higher your advantages. It's right here that we see one other, lesser-known good thing about cloud PBX.
It's perfectly-suited for that type of integration. RingCentral's Cloud PBX resolution is an ideal instance of this. Its seamless, native integration with Microsoft Teams permits a enterprise to get pleasure from the very best of each platforms by means of a single, intuitive interface. With RingCentral for Microsoft Teams, you may:
With a world presence in additional than 110 international locations and PSTN availability in 44 international locations and 16 languages, RingCentral's always-on Cloud PBX makes it simpler than ever for distant workers to remain related, regardless of the place they're. And by means of integration with Microsoft Teams, you may empower those self same workers with out disrupting their workflows.
Whether you are trying to evolve your present cellphone system or deploy a brand new communication channel, RingCentral Cloud PBX and Microsoft Teams make for a formidable choice.
RingCentral for Microsoft Teams supports web, desktop, and cellular utilization, and is obtainable for all RingCentral MVP subscriptions. Full performance requires each an energetic Microsoft Office 365 account and the RingCentral App. Learn extra right here.
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