Launched in 2009, phoenixNAP has been a part of the worldwide hosting business for over a decade. As the title implies, the corporate’s dwelling city is Phoenix (the USA) in addition to the house of their head workplace. Specialized in high-end hosting-related providers, phoenixNAP supplies a sturdy community constructed on “state-of-the-art” infrastructure able to delivering an impeccable 100% of uptime with first-class efficiency, dependability and safety.
phoenixNAP presents six prime knowledge middle places throughout the USA, North America, Europe and Asia, claiming to make sure low latency, excessive connectivity and excessive general pace. Equipped with about 200 expert technicians, gross sales specialists and members of buyer assist employees, they declare to have just one purpose in thoughts and that's the success of their clients.
phoenixNAP’s official web site is wrapped within the shades of house blue and a well-recognized format which makes navigating round as uncomplicated because it will get. In addition to English, the positioning is on the market in German, Dutch, Italian, Spanish and Portuguese.
It additionally incorporates a weblog which appears to be bristling with new content material on a fairly common foundation. The articles themselves seem reader-friendly and in-line with the newest traits in theology. They additionally embody some tremendous ideas and methods geared toward customers with no less than some quantity of technical experience.
As for social networking, all who're can observe phoenixNAP on Facebook, LinkedIn, Twitter, Instagram and (most notably) YouTube. There you’ll discover a couple of full-length webinars, in addition to bulletins, briefings and tutorials.
Plans and pricing
Given that phoenixNAP focuses on offering premium internet hosting options and providers, the pricing is adjusted to the worth you’ll be getting for the cash you’re keen to take a position. Although naked steel cloud is their major attraction, phoenixNAP additionally presents managed and unmanaged VPS packages, hybrid cloud options, devoted server internet hosting and colocation providers.
Bare steel cloud packages are offered intimately with their major options, obtainable knowledge middle places and pricing data. Although there isn't any free trial nor a money-back assure, the pricing mannequin is fairly versatile permitting you to pay per hour or pay-per-use. You can even select to commit for a month, a 12 months, two years or three 12 months.
At the second, you possibly can check out probably the most budget-friendly naked steel plan for mere $0.96 per hour. However, for those who go for a full month it would price $550.26 and the worth decreases for those who subscribe for an extended interval. To get the pricing for a few of phoenixNAP’s providers (reminiscent of VPS), you’ll be requested to submit a type (with a few of your private knowledge) and wait for his or her staff to succeed in you.
It’s additionally value noting that phoenixNAP’s packages are sometimes supplied at low cost costs, so it’s smart to maintain monitor of the gross sales reductions earlier than making a ultimate buy.
Ease of use
phoenixNAP supplies easy and swift devoted server deployment, so, as a substitute of ready for hours (and even days) in your machine to be provisioned, you shouldn’t make investments various minutes (they assure 60-second deployment). Before getting the ball rolling, we must always (once more) level out that since phoenixNAP presents premium internet hosting providers, there aren't any freebies with which extra versatile suppliers have spoiled us with nor a number of the less complicated providers.
For occasion, for those who don’t already personal a site, you will not get to register one with phoenixNAP, as a result of they presume you're already a veteran webmaster (and an proprietor of a number of domains) on the lookout for a solution to scale-up the sport. Despite the shortage of some easy options, you’ll be supplied with various superior ones reminiscent of top-class efficiency with availability of 100%, versatile RAM, CPU and hybrid SSD storage, full DDoS safety, managed backups, SaaS assist and extra.
The first step in creating an account with phoenixNAP would require you to offer your e-mail handle, create a secure password and browse (and settle for) the Master Services Agreement. After the verification through e-mail, you’ll have so as to add extra private data (together with a cellphone quantity), firm title and billing data. Only after validating your cellphone quantity, you’ll be capable of proceed to phoenixNAP’s UI and make your buy. All in all, the entire course of is fairly intuitive and simple.
With phoenixNAP’s personal shopper portal (referred to as PNCP), all features of your devoted server shall be simple to observe and handle, together with DNS, upgrading/downgrading RAM and CPU or different sources. In addition to this, for those who would reasonably use a management panel you’re acquainted with (reminiscent of cPanel, Plesk or Webmin) you've gotten an choice to buy it for an additional worth.
Speed and expertise
Premium hosting providers ought to indicate premium pace, usually talking. When it comes to hurry efficiency, phoenixNAP guarantees exactly that and delivers on that promise with flying colours. After placing its major web site to the take a look at (supplied by GTmetrix), we have been offered with an ideal efficiency topped with an A (100%) as a ultimate grade. The web page took mere 756 milliseconds to completely load and 13 requests on the identical time, making this probably the best pace efficiency we've witnessed thus far.
As for uptime, phoenixNAP boldly ensures 100% of it, which is backed by SLA. After monitoring the uptime of their official web site for 2 weeks, we managed to register fairly a couple of situations of downtime (six, to be exact). However, most of them lasted for 3 minutes solely, which resulted in 100% of uptime general. While this testing interval is comparatively quick, it's a good signal nonetheless.
Support
phoenixNAP has graced us with the round the clock (and 12 months a 12 months) assist accessible through phone, dwell chat and e-mail. Two phone numbers can be found, with one being toll-free whereas the opposite isn't. If you need to get in contact with the gross sales division, be certain to do it in the course of the enterprise hours, Monday to Friday. Another advantage of phoenixNAP’s buyer assist is that it's backed by an SLA which ensures that each one e-mail inquiries will get a solution inside 20 minutes to an hour (relying on a internet hosting package deal you’ve bought). 
Those who would reasonably fend for themselves can depend on phoenixNAP’s knowledgebase, official weblog and sources part. The knowledgebase is full of useful guides and most of those are complemented by appropriate screenshots. In addition to this, you possibly can entry various easy-to-follow tutorials on their GitHub and YouTube channels.
The competitors
Much like phoenixNAP, OVHcloud is a strong hosting supplier geared toward tech-savvy customers, with the choice for those from France. Both of them supply the same scope of providers, but, if you wish to again these up with very good buyer assist, you’ll need to go for phoenixNAP. Although OVHcloud supplies some glorious self-help choices, there isn't any dwell chat, which is likely one of the most popular assist channels on the whole.
Another comparable host specialised in naked steel server options, and trusted by notable firms reminiscent of IBM, PureVPN and Avast, is HEFICED. They present the same line of providers as phoenixNAP however at decrease price, which makes them an awesome decide.
One of the preferred decisions for newcomers and veterans alike is HostGator, a resourceful, dependable and pocket-friendly host from the USA. However, whereas phoenixNAP’s merchandise are geared toward upscale clients, HostGator has one thing for everybody’s finances.
The identical goes for Bluehost, a US-based host supplying all the things from shared and (managed and unmanaged) WordPress internet hosting to VPS and devoted servers, and all at inexpensive pricing. Like most hosts of the identical variety, Bluehost supplies a 30-day money-back assure, which suggests you’ll have sufficient time to attempt them out earlier than making an final alternative.
Final verdict
If you're in want of a high-end resolution for an ever-growing enterprise or an enterprise, phoenixNAP may be very more likely to match the invoice. Their devoted and naked steel servers, in addition to cloud and colocation providers are all the things they promise: swift, scalable and dependable. They additionally include a splendid 24/7/365 assist that may by no means go away you excessive and dry.
However, since phoenixNAP doesn’t supply a lot (or just about something) for these with extra modest wants, if you're trying to host a single web site or to kick-start a small enterprise, you’re higher off with hosts reminiscent of HostGator and Bluehost.
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