How To Use WhatsApp For Business

WhatsApp can be used for business purposes in many ways as it has a huge user base and responsiveness. If you have opened a startup recently, it can help you to carry out advertising campaigns and set up customer communications.

Here are the top tips to follow as you use WhatsApp for the betterment of your business. The app has a business profile version that can help you to showcase products to the public.

Use WhatsApp For Business

1. Communication within the Team

You can use the WhatsApp Messenger app to set up communication among all the employees (business team members). Proper communication is always necessary for a business to work effectively. 

All you need to do is create a group and add all the business team members. As a business owner, you can instruct them or message them about certain things quickly. 

2. Creating Database

WhatsApp can help you form a database, and sharing certain facts and figures of your company can become easier for you. The more contacts you have on your WhatsApp account, the more business exposure can be expected.

You can attract leads while taking their connections from your friends and family members. Random leads can easily develop a positive impression regarding your business as you talk to them directly as a business head. 

3. Avoid Chances of Spamming

While using WhatsApp for business, there is a high chance of getting affected by spam. In case of communicating with a lead or customer, you should avoid sending them frequent messages. 

Frequent messaging can lead the customers to either block or mute your profile on their phones. As a result, you might not get any business benefits. Try not to send more than 3 to 4 messages every week. These messages should be formal and factual.

4. WhatsApp Scheduling is Easy

While being in a business, you can use WhatsApp schedules to cope up with the business needs. Creating schedules can help you to execute specific jobs on time. Moreover, it can support you as you clarify the questions of your clients. 

As a business person, you might have to work for the whole day in your business organization. In such a condition, WhatsApp scheduling can minimize your work-pressure. 

5. Use WhatsApp for Marketing

If you are a regular user of WhatsApp, you might have noticed its similarity with SMS. So, it is clear that the app can lead you to the same outcome as the SMS. Once you have the leads and customers’ contact details, sending them images and messages can be more manageable. 

You can use WhatsApp for SMS marketing. However, you might not have to face the geographical restriction in the case of WhatsApp marketing. It can help you to turn your local business into an international one in only a few days. 

However, the wish of expanding your business depends on yourself. Try taking the decision depending on your turnover and the demographic presence of your target audience.

6. Use WhatsApp for Promotion

In the business field, WhatsApp can be used as a means of promotion. The features of WhatsApp allow you to upload a lot of pictures on the status. As a result, promoting products can get easier. 

If you have a big business organization, calling upon people for an interactive promotion can be an easy job. The promotional campaign enhances its relation with the product. 

7. WhatsApp as Service Support

There are multiple service-oriented businesses for which WhatsApp can act as a support system. Some examples are given here in details:

Food Delivery: If you have a restaurant or a home service mechanism at your place, the best you can do is provide all your clients with a WhatsApp number and request them to place orders on it. 

The simple interface of WhatsApp can help you to track all orders and deliver the packed food timely to every customer. Once the delivery is done, you can instruct them to send the charges via some reliable payment app. 

Medicine delivery: Medicine delivery can be done in the same manner with the support of WhatsApp messenger. The process is the same, but you need to be careful about the needs of the clients. 

Also, ask for the prescriptions from the clients before delivering any medicine to them. In the monthly purchasers’ case, you can make a profile as they do not need to upload the prescriptions repeatedly. 

Service booking: Service booking is another thing that can be done quickly with WhatsApp. Many non-government business organizations provide the customers a chance to place orders via WhatsApp. 

By following the same means, you can expect a sharp boost in your customer base. It can happen because most people might choose your service for the ordering convenience. 

8.  Usage of Chatbots

You are not getting a chance to track your WhatsApp Business account! In such a scenario, you can take the help of a WhatsApp chatbot. A WhatsApp chatbot can instantly address all the messages that come in the business account. 

You should always compare among the best chatbot service providers in your area. Try choosing one after going through the testimonials and budget. Try not to choose a cheap chatbot as it might have issues with upkeep. 

9.  Money-saving

As WhatsApp provides free access to its application, you can save a lot of money. The best you can do is seek the right network. Personnel from your marketing team can handle your business profile for WhatsApp. 

In turn, you need to look after the activity of the marketing experts. Always consider WhatsApp as your best-friend if you are into business. 

Final Words

If you are planning to open a startup, make sure to give it a digital structure first. This can be done by opening a WhatsApp business account. The best you can do is start the social media marketing in the pre-activation stage. WhatsApp can be the only way for you to stay updated about customers, their orders, and the market condition. 

To enhance good services, you should constantly update the app. An outdated WhatsApp account can be dangerous for a business as it might not show you real-time messages.