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Here’s How You Can Book Your Uber Ride via WhatsApp in India

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New Delhi: In a global-first transfer, ride-hailing main Uber and Meta-owned messaging platform WhatsApp on Thursday introduced that individuals in India can now ebook an Uber trip via the corporate’s official WhatsApp chatbot. The service is being rolled out on a pilot foundation in Lucknow first, and can quickly be expanded to different cities in the nation. WhatsApp Banned Over 2 Million Indian Accounts in October 2021: Report.
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“We want to make it as easy as possible for all Indians to take an Uber trip. We are thrilled at this global-first integration for Uber, and look forward to rolling it out across India,” mentioned Nandini Maheshwari, Senior Director, Business Development, Uber APAC.

Built on WhatsApp Business Platform, the partnership will develop entry to Uber’s mobility companies in one of many firm’s largest worldwide markets.

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Currently, the choice to ebook a trip via WhatsApp will solely be obtainable in English however will probably be expanded to different Indian languages quickly.

“The Uber experience on WhatsApp is simple, familiar, and relatable for users and has the potential to accelerate adoption of Uber with a new category of riders in India,” mentioned Abhijit Bose, Head of WhatsApp India.

With this integration, riders will not have to download or use the Uber app. WhatsApp customers can ebook an Uber trip by way of three easy methods: messaging to Uber’s enterprise account quantity; scanning a QR code; or clicking a {link} on to open an Uber WhatsApp chat. They might be requested to offer pickup and drop off places. Users will obtain upfront fare data and the motive force’s anticipated time of arrival.

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“Riders get the same safety features and insurance protections as those who book trips via the Uber app directly,” the corporate mentioned.

They might be knowledgeable of the identify of the motive force and license plate of the motive force on reserving; be capable to monitor the placement of the motive force en path to the pickup level and be capable to converse to the motive force anonymously utilizing a masked quantity. If the consumer selects the “emergency” possibility whereas on the journey, they may obtain an inbound name from Uber’s buyer help workforce. Uber riders can even have entry to its security line quantity to name, if wanted, till 30 minutes after the journey ends.

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(The above story first appeared on SociallyKeeda on Dec 02, 2021 01:45 PM IST. For more information and updates on politics, world, sports activities, entertainment and life-style, go online to our web site sociallykeeda.com).

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