Grandstream IP Phone GRP, GXP, GXV series review

Grandstream Networks has been supplying companies worldwide with its award-winning communication options since 2002. The firm gives all kinds of VoIP telephones, so there’s prone to be one at a value vary to fit your funds.

Please observe

This is our all-in-one roundup reviewing three of Grandstream's flagship ranges of VoIP gadgets for 2021. On this web page, after our temporary intro, you’ll discover

(a) a full analysis of the Grandstream IP Phone GRP vary, together with our evaluation of the important options fashionable companies depend upon

(b) a review of the Grandstream IP Phone GXP vary, and

(d) a take a look at the GXP2200EXT extension module

(e) and a vital take a look at the Grandstream softphone app.

You can leap to the opinions of these particular person merchandise by clicking on the {links} within the bar on the prime of this web page, however keep in mind that this text is de facto designed to be learn all over, because the options of companies will profit from assessing all three cellphone ranges earlier than deciding which one most closely fits their wants.

Grandstream’s options are utilized by organizations in additional than 150 international locations and embody headsets, Wi-Fi administration options, and scalable unified communications choices, along with its IP telephones.

This review will concentrate on three particular ranges of IP telephones provided by Grandstream: the GRP, GXP, and GXV ranges. All the gadgets provided inside these ranges ship the standard and reliability that Grandstream has change into identified for during the last twenty years, however the totally different options provided by every shall be extra suited to some organizations than others.

However, companies that go for any of the Grandstream handsets talked about under are certain to come across handsets that boast glorious name high quality and are significantly well-suited to group convention calls. Whether your group requires video calling performance, Bluetooth connectivity, or any variety of different VoIP options, Grandstream is sure to have a tool that’s best for you.

Grandstream IP Phone GRP vary

Grandstream GRP2601

(Image credit score: Grandstream)

Within Grandstream’s GRP vary, there are two distinct units of gadgets. First, the Essential IP Phone line is designed for mass deployment and straightforward administration. There are 4 gadgets on this vary, which goal to ship next-generation options at an reasonably priced value.

The standout cellphone right here is the GRP2604 - a three-line mannequin that boasts a smooth design and a number of other of the essential options that fashionable companies count on from their IP cellphone. This consists of five-way voice conferencing, built-in energy over Ethernet, full HD audio on each the speaker and handset, in addition to multi-language help.

Businesses can even be happy to know that the GRP series comes with carrier-grade safety features, together with safe boot, twin firmware photos, and encrypted knowledge storage. The GRP2604 can also be supported by Grandsteam’s cloud-based Device Management System, which gives customers with a centralized platform to configure and handle their Grandstream endpoints.

Also sitting inside the GRP series are 5 mid-range carrier-grade IP telephones, geared up with a extra in depth vary of options. These handsets are constructed for enterprise prospects and different high-volume companies. Starting on the decrease finish, the GRP2612 comes with 16 digital multi-purpose keys, a full-color LCD display screen, and a bunch of different options. The inclusion of a swappable faceplate can also be a pleasant contact, offering companies with a further branding alternative within the office.

The GRP2613, in the meantime, champions effectivity above all else. The handset consists of three SIP accounts, six multipurpose keys, HD audio with help for all main codecs, and a colour LCD show. The GRP2613 is designed for smaller corporations that may’t afford to waste time utilizing inefficient gear. Setup can also be simple. Users merely have to unpackage and assemble the cellphone, which incorporates the handset, an Ethernet cable, and an influence adapter. Easy-to-follow directions even make configuring your Grandstream GRP2613 system in your community so simple as might be.

Those on the lookout for a extra premium expertise could wish to strive the GRP2614. This mannequin outperforms among the different GRP gadgets by way of call-quality - significantly when utilizing the speakerphone. The inclusion of 40 digital multi-purpose keys, in addition to dual-LED screens, can even certainly be welcomed by high-volume customers, significantly because the decrease LED is customizable so customers can configure it for quick entry to steadily dialed numbers, for instance.

Rounding out the GRP series are the GRP2615 and GRP2616 fashions. These high-end gadgets boast the identical smooth design present in Grandstream’s different fashions but additionally embody colour LCD screens and the choice of including a bigger variety of SIP accounts. For companies that want their VoIP handsets to look the half, these are most likely the GRP fashions that can enchantment probably the most.

Grandstream IP Phone GXP vary

Grandstream GXP2130

(Image credit score: Grandstream)

Grandstream’s GXP series of telephones are designed for customers who're steadily on the cellphone and might have entry to extra superior options. The firm gives fundamental, mid-range, and high-end IP telephones, all of which ship quite a lot of interactive communication options, relying on the consumer’s wants.

The fundamental IP telephones vary from the GXP1610/15 mannequin, which gives a streamlined service and only one SIP account, to the GXP1630, with its help for 3 SIP accounts. In between, there's the Grandstream GXP1625 IP Phone, which guarantees each wealthy HD sound high quality and a 132×48 backlit graphic show. The choice of three-way audio conferencing also needs to assist workers collaborate wherever they're primarily based.

Looking on the mid-range GXP telephones obtainable, Grandstream envisions that these handsets shall be supreme for companies which might be experiencing fast development, as they ship the sort of flexibility that scale-ups demand. Here, there are two handsets obtainable. The first, the GXP1760W, is good for companies that deal with average name volumes, providing dual-band Wi-Fi for simple integration with wi-fi networks and a smooth design. The GXP gives much more scalability, through its 4 SIP accounts and its eight dual-color line keys.

Businesses that want entry to extra superior options, nevertheless, could wish to take a look at the high-end choices inside the GXP vary. The GXP2130 v2, for instance, boasts a 2.8-inch colour LCD display screen, 4 XML programmable comfortable keys, and the choice of using three SIP accounts. Other options, similar to built-in Bluetooth, HD audio, and twin Gigabit community ports are additionally included.

Organizations can even discover that the GXP2130 v2 is obtainable at a really reasonably priced value, with it being uncommon to discover a colour display screen IP cellphone obtainable at this value. In phrases of drawbacks, some customers have complained that this explicit mannequin feels a bit small and doesn't sit as comfortably within the hand. Others have claimed that the graphical icons used to establish the performance of every key are usually not all the time probably the most intuitive.

But if workers aren’t proud of the GXP2130 v2, there are different fashions that they will strive. The GXP2135, for instance, gives fast and highly effective usability - the type required by customers managing medium to heavy name volumes. The handset comes with 32 digital pace dial keys, eight bodily line keys, and four-way audio conferencing. There have been reviews of the colour LCD display screen fading over time from a minority of customers, nevertheless.

Grandstream IP Phone GXV vary

Grandstream GXV3380

(Image credit score: Grandstream)

Standing out noticeably from the opposite VoIP handsets provided by Grandstream, GXV gadgets run off the Android working system and supply a sort of hybrid performance that's part-VoIP cellphone, part-tablet. The gadgets, of which there are three, all supply video performance, which may show important for organizations demanding a multimedia expertise.

The latest, however most cost-effective, addition to the vary is the GXV3350 IP Video Phone, which delivers each a multi-platform video collaboration resolution and the performance of an Android pill inside an all-in-one communications resolution. The GXV3350 boasts a five-inch 1280x720 capacitive contact display screen, HDMI output, twin microphones, and an adjustable digicam. PoE Gigabit ports, built-in Wi-Fi connectivity, and Bluetooth help are additionally included.

Offering related capabilities however a barely bigger display screen, the GXV 3370 additionally comes with versatile SDK help for customized apps. This handset gives a seven-inch contact display screen and is totally interoperable with practically all main SIP platforms. The GXV3370 shall be welcomed into nearly all of evolving workplaces, with the three-way 720p video conferencing function prone to be significantly helpful for corporations participating in distant collaboration.

Finally, the GXV3380 IP Video Phone for Android is probably the most superior of the GXV vary. This 16-line IP video cellphone boasts an eight-inch 1280x800 capacitive contact display screen, a two-megapixel digicam, HDMI in/out for content material sharing, and help for 1080p HD video. In spite of its many fancy options, the GXV3380 couldn’t be simpler to make use of. The incontrovertible fact that it runs off the Android working system signifies that many customers will already be aware of the underlying expertise right here, making any studying curve significantly light.

One of the most important attracts of the GXV vary is prone to be the truth that these handsets supply entry to hundreds of Android apps. This may tremendously enhance the productiveness of an organization’s workers by enabling them to shortly attain the office instruments they want with out having to have interaction with one other system. More than only a VoIP cellphone, the GXV series of gadgets are highly effective enterprise instruments that supply performance that stretches far past sending and receiving calls.

The GXP2200EXT extension module

Grandstream GXP2200EXT module

(Image credit score: Grandstream)

The GXP2200 extension module is appropriate with the GXP2140, GXP2170 and GXV3240 fashions of Grandstream’s IP telephones. If companies are keen on any of these gadgets however would really like the choice of some further performance, then the GXP2200 extension module is definitely price having a look at.

The extension module comes with 20 dual-colored extension keys and two arrow keys for web page switching. The module additionally permits customers to view a further 40 contacts and extensions. That is, if enterprise customers determine that they solely want one enlargement module. In truth, the appropriate handsets might be related to as many as 4 GXP2200EXT modules without delay, which permits the addition of as much as 160 new contacts or extensions.

The further display screen actual property offered by the enlargement modules ought to assist companies customers enhance their productiveness ranges by guaranteeing that every one of their contacts are simply accessible from a single system. In explicit, giant corporations could discover using the GXP2200EXT useful, because it makes it simpler to handle larger portions of workers or purchasers.

With its programmable buttons, the GXP2200EXT helps conventional name options like bridged line look/shared name look, busy lamp fields, name park/pick-up, pace dial, presence, intercom, and convention/switch/ahead. One of the principle benefits of choosing this Grandstream enlargement module is the added flexibility that it'll give to customers. Plus, regardless of its feature-rich design, the module boasts energy consumption of simply 1.2W per unit - which means it ought to match proper in with most group’s sustainability methods.

Softphone app

Grandstream softphone

(Image credit score: Grandstream)

With extra jobs than ever embracing distant or hybrid work, it has change into more and more essential for staff to be accessible even when they're away from their desks for lengthy durations. However, many workers nonetheless need a way of conserving their enterprise and private lives separate. This is a part of the rationale why softphone functions are sometimes included as a part of VoIP options - together with these manufactured by Grandstream.

The Grandstream softphone app, dubbed Wave Lite, is a free software that enables customers to make and obtain voice calls by as much as six totally different enterprise or residential SIP accounts on any Android or iOS system. It doesn’t matter the place a person is situated, so long as they've a dependable web connection, they'll be capable to stay involved with their colleagues and prospects by accessing their regular work cellphone numbers by their smartphone.

As properly as providing help for as much as six SIP accounts, Wave Lite additionally gives six-way voice conferencing and permits customers to observe their IP PBX (similar to Grandstream’s UCM6100 series IP PBX and UCM6510 IP PBX) whereas using pace dial by as many as 24 digital BLF keys. Additional options embody TLS and SRTP safety encryption expertise and voice channel switching between Bluetooth, cell system, speakerphone, and headset jack.

Although Grandstream’s IP telephones present nice performance for workplace customers, they'll by no means be capable to change the flexibleness of a smartphone. Fortunately, due to the Wave Lite app, they don’t should, because it permits customers to stay contactable always.

Our general verdict

Grandstream’s VoIP gadgets actually have one thing for everybody. For firms with smaller budgets or much less intensive VoIP wants, the GRP vary could symbolize the perfect resolution - though it's price taking into consideration {that a} small variety of prospects have reported glitches with a few of these fashions.

For organizations that need flashier VoIP handsets, the GXV series gives some actually spectacular handsets. The skill to conduct calls utilizing the acquainted Android working system can also be prone to enchantment to a variety of corporations - as will the intense, clear display screen and sharp audio high quality.

Overall, Grandstream’s VoIP telephones symbolize nice all-rounders for any workplace - significantly people who have interaction in a sizeable variety of convention calls.