Due to unexpected occasions, I’ve come to be taught that not solely does the PS5 not help CD-R discs, however these CD-R discs can also get stuck in your PS5 disc drive. So, PS5 homeowners, keep away from inserting CD-R discs into your PS5 as a result of I promise you’d need to do your finest to keep away from sending your console into PlayStation Support.
This dilemma began two weeks in the past. I had a massive household occasion coming (a funeral, to be exact), and my household needed me to kind out the music. Because I think about myself to be one thing of a music connoisseur, I vowed to myself that I used to be going to make a minimum of 90% of the attendees cry throughout the funeral service, and Mariah Carey’s One Sweet Day, and Yolanda Adams’ Open My Heart was going to assist me do this.
But, there was a downside; the church the place the funeral was going to happen solely had a CD participant for enjoying music, so I discovered myself having to burn a CD in 2021.
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Testing it out
With the tear-jerking Mariah Carey and Yolanda Adams songs burnt on a clean CD-R disc utilizing an outdated laptop computer of mine from 2010, I now wanted to test if the songs had been efficiently burnt on the CD... however I didn’t have a CD participant to hand.
Maybe it was as a result of I remembered the PS3 being the final word media middle, however I assumed my PS5 was going to have the option to learn CD-R discs, so I stupidly inserted the CD-R disc into my PS5 and… it obtained stuck.
The PS5 didn’t learn the disc, and each time I pressed the eject button an unpleasant rattling sound got here from the console. Now panicking, I instantly went onto the PlayStation help website and located you can manually eject discs by taking the facet panels off the PS5 and utilizing some screwdriver wizardry. However, that didn’t work both. So, I had no different possibility however to ship my PS5 off for restore.
PlayStation Support woes
April this 12 months was the primary time I’ve had to use PlayStation Support, as my DualSense controller had the all-too-frequent stick drift problem and wanted to be despatched in for restore.
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I used to be apprehensive about sending the DualSense for restore due to the slew of adverse feedback about PlayStation help on Reddit, however fortunately, I used to be principally happy with the service. PlayStation Support solely took two weeks to get my controller again to me, therefore I assumed sending my PS5 off to the restore middle ought to be a comparatively simple course of… nevertheless it wasn’t.
After a little bit of conflicting details about if my PS5 was really obtained by the restore center- it was- after about two weeks I lastly obtained my PS5 again. PlayStation Support had efficiently obtained the CD-R disc out of the disc drive and every little thing was tremendous, till I attempted to insert Deathloop (I’ve been dying to play it for the previous week now), solely to discover that the PS5 merely refused to settle for the disc.
So, after ejecting the stuck CD-R disc from the disc drive, no disc could possibly be inserted in any respect. PlayStation Support, somehow, could not have examined the disc drive earlier than sending the PS5 again out to me, which is sort of ludicrous. Now I’m stuck right here with a PS5 that won't take discs, and in hindsight possibly I ought to’ve purchased Deathloop digitally on the PS Store.
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Currently, I nonetheless haven’t obtained any definitive phrase from PlayStation Support on whether or not I’d want to ship again my PS5 to get repaired once more.
But, on a good notice, my music choice for the funeral was a success, so my thanks goes out to Mariah Carey and Yolanda Adams for making my household tear up.
On the opposite hand, I’m about to cry myself, all of the PS5 video games I can’t at the moment play, which is partly PlayStation Support’s fault, however largely my personal fault for considering my new PS5 may play CD-R discs.
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